Privacy Notice
Last Updated: Monday, January 12, 2026
This Privacy Notice describes how Lumpsome dba Loop Groop ("Company," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our website or use our products and services (collectively, the "Services").
By accessing or using our Services, you acknowledge and agree to the practices described in this Privacy Notice.
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide to Us
- Name, email address, phone number
- Organization name and role
- Account registration information
- Communications with us (e.g., emails, support requests)
b. Information Collected Automatically
- IP address
- Device type, browser type, and operating system
- Website usage data (pages viewed, time spent, referring URLs)
- Cookies and similar tracking technologies
c. Information from Third Parties
- Information from service providers, analytics tools, or business partners
- Information from financial institutions or payment processors, where applicable
2. How We Use Information
We use personal information to:
- Provide, operate, and improve our Services
- Communicate with you about updates, support, or inquiries
- Process transactions and facilitate payments
- Monitor and prevent fraud, abuse, or security issues
- Comply with legal, regulatory, and contractual obligations
3. How We Share Information
We may share information with:
- Service providers who perform services on our behalf (e.g., hosting, analytics, payment processing)
- Financial institutions or partners involved in delivering Services
- Legal and regulatory authorities if required by law
- Business transfers in connection with a merger, acquisition, or sale of assets
We do not sell personal information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Operate and secure our website
- Analyze usage and improve performance
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system can be guaranteed to be 100% secure.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access or request a copy of your information
- Request correction or deletion
- Object to or limit certain processing
To exercise these rights, contact us using the information below.
8. Children's Privacy
Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children.
9. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those third parties.
10. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Updates will be posted on this page with a revised "Last Updated" date. Your continued use of the Services constitutes acceptance of the updated Privacy Notice.
11. Contact Us
If you have questions about this Privacy Notice, contact us via our LLC's registered agent:
Northwest Registered Agent
5000 Thayer Center, Suite C, Oakland, MD 21550
Tom Glover, Officer
support@northwestregisteredagent.com
509-768-2249