Privacy Notice

Last Updated: Monday, January 12, 2026

This Privacy Notice describes how Lumpsome dba Loop Groop ("Company," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our website or use our products and services (collectively, the "Services").

By accessing or using our Services, you acknowledge and agree to the practices described in this Privacy Notice.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide to Us

  • Name, email address, phone number
  • Organization name and role
  • Account registration information
  • Communications with us (e.g., emails, support requests)

b. Information Collected Automatically

  • IP address
  • Device type, browser type, and operating system
  • Website usage data (pages viewed, time spent, referring URLs)
  • Cookies and similar tracking technologies

c. Information from Third Parties

  • Information from service providers, analytics tools, or business partners
  • Information from financial institutions or payment processors, where applicable

2. How We Use Information

We use personal information to:

  • Provide, operate, and improve our Services
  • Communicate with you about updates, support, or inquiries
  • Process transactions and facilitate payments
  • Monitor and prevent fraud, abuse, or security issues
  • Comply with legal, regulatory, and contractual obligations

3. How We Share Information

We may share information with:

  • Service providers who perform services on our behalf (e.g., hosting, analytics, payment processing)
  • Financial institutions or partners involved in delivering Services
  • Legal and regulatory authorities if required by law
  • Business transfers in connection with a merger, acquisition, or sale of assets

We do not sell personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and secure our website
  • Analyze usage and improve performance

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access or request a copy of your information
  • Request correction or deletion
  • Object to or limit certain processing

To exercise these rights, contact us using the information below.

8. Children's Privacy

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those third parties.

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Updates will be posted on this page with a revised "Last Updated" date. Your continued use of the Services constitutes acceptance of the updated Privacy Notice.

11. Contact Us

If you have questions about this Privacy Notice, contact us via our LLC's registered agent:

Northwest Registered Agent

5000 Thayer Center, Suite C, Oakland, MD 21550

Tom Glover, Officer

support@northwestregisteredagent.com

509-768-2249